Privacy Policy
At Wings And Props Pvt Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make purchases from us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
– Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or contact us.
– Account Information: If you create an account, we collect your username, password, and preferences.
– Browsing Information: Information such as your IP address, browser type, pages visited, and time spent on our website is collected through cookies and similar technologies.
– Communication Data: If you contact us, we may retain records of your communication for customer support purposes.
2. How We Use Your Information
The information we collect is used for the following purposes:
– Order Fulfillment: To process, confirm, and deliver your orders, and to handle returns or exchanges.
– Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.
– Marketing: To send you promotional offers, updates, and newsletters if you have opted to receive them.
– Website Improvement: To analyze user behavior and improve the functionality and performance of our website.
– Legal Compliance: To comply with applicable laws and regulations, and to protect against fraudulent transactions or unauthorized access.
3. How We Protect Your Information
We implement industry-standard measures to ensure the security of your personal data, including:
– Encryption: Protecting sensitive data during transmission with SSL (Secure Socket Layer) encryption.
– Access Controls: Limiting access to personal data to authorized personnel only.
– Data Retention: Retaining your personal information only as long as necessary to fulfill the purposes outlined in this policy.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
– Service Providers: Third-party companies that assist with payment processing, shipping, email marketing, or website hosting.
– Legal Obligations: Authorities or regulators if required to comply with legal obligations or enforce our Terms and Conditions.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
– Enhance your browsing experience.
– Track website usage and performance.
– Remember your preferences and shopping cart details.
You can manage or disable cookies in your browser settings, but doing so may affect your experience on our website.
6. Your Rights
You have the following rights concerning your personal information:
– Access and Update: Request access to your personal data and update any inaccuracies.
– Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
– Data Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
To exercise your rights, contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children’s Privacy
Wings And Props Pvt Ltd does not knowingly collect personal information from children under the age of 13. If we discover that such information has been inadvertently collected, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the policy indicates the latest revision. Please review this page periodically for changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@wingsandprops.com
Phone: +91 8074722478
Address: 3rd Floor, Plot no 19, Road no : 11, ALEAP Industrial Area, Pragathi nagar, Telangana – 500090